Cookies policy

What is a cookies?

Cookies are small encrypted text files that are stored on your computer or other device when visiting this website.

What do cookies do?

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Information supplied by cookies can help us to analyse your use of our sites and help us to provide you with a better user experience.

How We use the cookies?

Cookies are used on our Website to 'remember' information so that it can be passed from page to page and to collect website statistics.  This statistical data collected may be used to help improve our Website and the services that we offer to you, but it is not used to identify you.

Types of cookies we use.

The Drupal session id cookie, this is standard on Drupal 6 sites. It stores anonymous information on the current user session in Drupal to enhance the general user experience. This expires after one day.

The has_js cookie, which again is anonymous and just stores 1 or 0 depending on if the user has javascript enabled in their browser, to determine whether to provide rich functionality like the interactive widget. This expires on browser exit.

Here is a list of the cookies that the Olark (live-Chat) module stores:

The hblid - a visitor identifier that we use only on your site to remember this visitor between visits

The wcsid - a session identifier that we use only on your site to keep track of a single chat session

The olfsk - storage identifier that we use to maintain chat state across pages (e.g. message history)

The _okbk - extra state information (e.g. chat box being open/closed)

The _ok - most recent Olark site ID (security measure)

The _oklv - the Olark loader version (for improved caching)

Google Analytics: _utma; _utmb; _utmc; _utmz: These cookies are used to collect anonymous information about how visitors use our Website, including the number of visitors, where they came from and the pages they visited. We use this information to compile reports and to help us improve our Website. Click here for an overview of privacy at Google. If you would like to opt out of Analytics cookies, please do so by clicking on the links below: Google Analytics:

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:

For Microsoft Internet Explorer:

  1. Choose the menu “tools” then “Internet Options”
  2. Click on the “privacy” tab
  3. Select the setting the appropriate setting

For Mozilla firefox:

  1. Choose the menu “tools” then “Options”
  2. Click on the icon “privacy”
  3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

  1. Choose the menu Files”> “Preferences”
  2. Privacy

What happens if I disable cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off.  If you only disable 3rd party cookies you will not be prevented from making purchases on this site.  If you disable all cookies you will be unable to complete a purchase on this site.

For further information about cookies and how to manage them visit